Thunder Bay, ON – In response to growing customer demand for current outage information, Thunder Bay Hydro has officially launched an online outage map on their website. The map will display current information about known outages including the number of customers affected, the status of power restoration efforts and the estimated time of power restoration if it is known.
This map will add to the recent use of social media during major power outages in that it will display information about smaller outages. These might be taking place for crew safety during normal infrastructure maintenance as well as scheduled outages where customers had been notified ahead of time.
The outage map can be accessed at www.tbhydro.com using a button at the top of the website, or with a prominent link from the front page. The map is designed to display on desktop, tablet and mobile devices, making it more accessible to customers with a charged internet-enabled smart phone during an outage at their location.