COVID-19 Update: Thunder Bay Update April 17 2020

The Victoriaville Centre is cracking down on smokers outside their doors as well as loitering
The Victoriaville Centre

Effective immediately, the City’s Realty Services has implemented changes to the operations of Victoriaville Centre and McKellar Mall to help reduce the spread of COVID-19.

Both facilities will now have controlled access. Entrance/exit will only be possible from the West McKellar Mall entrance across from Renco Family Food in Centennial Square. Access is restricted to essential workers and businesses within the mall, or persons with an appointment with an essential business, or who are making a delivery or pick-up from an essential business.

All tenants and building owners will continue to have access to the facilities through the designated entrance for their operations, maintenance, inspections, or other needs, or to gain access to materials or supplies whether they are deemed as essential or non-essential services, in accordance with the Provincial Order.

Both facilities will be open with the indicated restrictions from 7 am to 5 pm, Monday to Friday (excluding holidays).

Emergency Child Care Services

The Thunder Bay District Social Services Administration Board (DSSAB) is coordinating emergency child care services for the community. Those who are essential frontline workers that are in need of child care can register at

The City’s Algoma Child Care Centre will be one of the operating emergency child care centres. Children will be assigned to a centre based upon DSSAB prioritization and not based upon regular clientele. Registration must be completed through DSSAB and cannot be done directly through the City or the Centre. 

City Council to Meet Monday and Police Services Board Tuesday

City Council will be meeting on Monday, April 20, at 6:30 pm. Committee of the Whole and City Council meetings will only be scheduled as required to ensure business continuity and compliance with legislation and ensure ongoing work for the municipality can continue as deemed essential. Agendas are posted online at and all meetings will be electronic and can be watched by the public on Shaw Cable, Tbaytel and live-streamed on the City’s website:

The Thunder Bay Police Services Board will be meeting on Tuesday, April 21, at 10 am in Council Chambers. The Board will be allowing electronic participation at this meeting. The agenda will be posted prior to the meeting on the Board’s website at

Do Not Dispose of Garbage in City Parks and Greenspaces

There has been an increase in garbage being disposed at City parks and green spaces, as well as in public and private properties including at Innova Business Park, and private donation bins.

Residents are urged not to dispose of any household waste in public or private spaces. Doing so is a violation of the City by-law and overwhelms these facilities, resulting in waste and debris contaminating our city. By-law officers will be investigating violations and offenders can be fined up to $5,000.

Thunder Bay Roads Crew surveying lane
Thunder Bay Roads Crew surveying lane

To report a garbage or recycling concern on City property, visit:

Garbage and recycling should be disposed of during scheduled waste and recycling collection or at the Solid Waste & Recycling Facility (Landfill Site). The permitted waste collection includes two non-tagged items of garbage (maximum weight limit of 18 kg/40 lbs per item) and there is no limit on the number of recycling items you can put out. The third item of garbage will be collected if it has a garbage item tag is attached.

Garbage item tags can be purchased over the phone using credit card payment Monday – Friday, 8:30 am – 4:30 pm, by calling 625-2266. Tags will be mailed out to residents. Tags can also be purchased in-person at the Landfill Site.

The Landfill Site continues to operate during normal business hours, however, residents are encouraged to maximize their loads to minimize trips and only visit the site when needed. The City’s three Recycling Depots also continue to operate during normal business hours.

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