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Home Technology Website Revamp To Engage Residents Better – Calgary Leads
  • Technology

Website Revamp To Engage Residents Better – Calgary Leads

By
James Murray
-
August 16, 2011
987

Calgary Home pageTHUNDER BAY – Communities are adapting to the changes coming at them full force via the Internet. The City of Calgary has just completed a total re-vamp of their city’s website. The site is now live, after a pre-view which was available to the public from August 8th to 12th.

The new website marks a movement towards eGovernment and a shift to providing more services and information online. “Our citizens have said this is how they want to interact with their municipal government,” said David Watson, Calgary’s General Manager of Planning, Development and Assessment and Project Sponsor. Watson adds, “The upgrades we’ve made to calgary.ca have built the foundation for The City to support future advances in technology and will allow us to better serve and communicate with Calgarians for years to come.”

The website uses Microsoft SharePoint and Google search technology. During the preview process, Calgarians were able to test the new site by typing in keywords to find relevant information. Public feedback during the preview process was exceptionally favourable with very few problems reported.

“We were incredibly impressed with the amount of feedback we received. Comments on social media indicated this was a move in the right direction for the City of Calgary” said Watson.

“Microsoft is pleased to be part of Calgary’s long term strategic vision to deliver innovation to its employees, citizens and businesses,” said Mike Tremblay, Vice President, Public Sector, Microsoft Canada. “We congratulate The City on the launch of calgary.ca and are delighted that Microsoft SharePoint 2010 was selected as the unified platform to help streamline its government services and foster collaboration between Calgary and its citizens and local businesses.”

Through a competitive bidding process, The City of Calgary hired Infusion Development to complete development work on the website. “The goal from the onset was to ensure that citizens could find information and services quickly and easily.” said, Bill Baldasti, VP Canadian Sales, Infusion. “For this, a custom feed-engine to enable smart searching was developed. On top of this, we built an extensive mapping suite, a completely optimized mobile experience, and online forms that all together will enable revolutionary new ways for the community to interact with their local government.”

To access the new City of Calgary visit: www.calgary.ca

  • TAGS
  • city of calgary
  • microsoft canada
  • microsoft sharepoint
  • municipal government
  • public feedback
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