Thunder Bay – News – Hydro One customers are being impacted by the high winds across the region. In the Thunder Bay District there are 23 outages, with over 2000 customers impacted.
Crews have been dispatched and power will be back on later this afternoon.
Power outages can happen unexpectedly, especially during the stormy fall and winter months. Being prepared can make a big difference in staying safe and comfortable when the lights go out. Here’s what you need to know:
Before an Outage:
- Emergency Kit: Assemble a kit with essential items like flashlights, batteries, a battery-powered radio, a first-aid kit, candles, matches or a lighter, non-perishable food, and bottled water.
- Medications and Special Needs: If you rely on medications requiring refrigeration or have medical equipment that needs power, make arrangements with your healthcare provider or equipment supplier for backup options.
- Communication Plan: Have a plan for how you will communicate with family members if you are separated during an outage. Keep a list of important phone numbers handy.
- Charge Devices: Ensure your cell phone and other devices are fully charged before a storm hits.
- Know Your Home: Learn how to manually open your garage door and any electrically operated doors or windows.
During an Outage:
- Safety First: Never use candles or open flames near flammable materials. Use caution when operating generators, and always place them outdoors in a well-ventilated area.
- Downed Power Lines: Stay at least 10 meters (32 feet) away from any downed power lines and assume they are live. Report them to Hydro One immediately at 1-800-434-1235.
- Food Safety: Keep refrigerator and freezer doors closed as much as possible to prevent food spoilage.
- Stay Informed: Listen to a battery-powered radio for updates and information from authorities.
- Report the Outage: Contact Hydro One to report the outage by calling 1-800-434-1235 or texting “OUT” to 92887 (WATTS).
- Conserve Energy: Unplug non-essential appliances and electronics to prevent damage from power surges when power is restored. Turn off lights except for one to indicate when power is back on.
After an Outage:
- Check Appliances: When power is restored, check appliances and electronics for any damage.
- Food Safety: Discard any perishable food that has been at room temperature for more than two hours.
- Restock Your Kit: Replace any items used from your emergency kit.
By taking these steps, you can be better prepared to weather a power outage safely and comfortably.
Hydro One Resources:
- Report a power outage: 1-800-434-1235
- Text: ‘OUT’ to 92887 (WATTS)
