Thunder Bay – CONSUMER NEWS – A major recall has been issued for the Home Decorators Collection 7.5 ft. Grand Duchess Balsam Fir LED Pre-Lit Artificial Christmas Tree, which is equipped with 5000 colour changing lights. This product, sold exclusively in Canada, is being recalled due to significant burn and fire hazards.
Product Details and Concerns:
The affected product is the Home Decorators Collection 7.5 foot (2.3 metre) Grand Duchess Balsam Fir LED Pre-Lit Artificial Christmas Tree, identifiable by its model and article numbers: Model Number 23LE61001, Article Number 1001803629. The primary concern is that the tree’s control panel or electrical cord plug may overheat, presenting a serious risk of burns or fire.
Consumer Response Advised:
Consumers are urgently advised to immediately stop using the recalled Christmas tree. The product should be unplugged and returned to any The Home Depot Canada store for a full refund. No incidents or injuries have been reported in Canada as of November 21, 2023.
Contact and Safety Compliance:
For further assistance, customers can contact Home Depot Canada at 1-800-628-0525, available from Monday to Sunday, 8 a.m. – 10 p.m. EST. It is important to note that under the Canada Consumer Product Safety Act, it is illegal to redistribute, sell, or even give away recalled products in Canada.
Reporting and Global Recall Information:
Health Canada encourages consumers to report any related health or safety incidents by filling out the Consumer Product Incident Report Form. This recall is also part of the OECD Global Portal on Product Recalls, where information on other international consumer product recalls can be accessed.
Additional Recall Details:
Sales and Distribution:
The company disclosed that 883 units of the affected trees were sold in Canada.
These products were available for purchase from October 2023 to November 2023.
Origin of Manufacturing:
The recalled trees were manufactured in China.