Consumer Complaints on Telecom Drop Twenty Percent

The power of information can help or hamper many people in today's world

Complaints to telecom watchdog plunge, with Rogers seeing biggest drop

Complaints about Internet and phone providers declined by 19.9 per cent in the six months ended Jan. 31 compared to a year ago, the Commissioner for Complaints for Telecommunications Services says in its mid-year report. The independent watchdog set up to resolve issues between customers and carriers said it accepted 4,562 customer complaints during the period…