Consumer Complaints on Telecom Drop Twenty Percent

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Complaints to telecom watchdog plunge, with Rogers seeing biggest drop

Complaints about Internet and phone providers declined by 19.9 per cent in the six months ended Jan. 31 compared to a year ago, the Commissioner for Complaints for Telecommunications Services says in its mid-year report. The independent watchdog set up to resolve issues between customers and carriers said it accepted 4,562 customer complaints during the period…

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