Service Providers Ensure Mental Health and Addiction Needs Are Met During COVID-19 Pandemic

Online Therapy and How It Can Help You During the Pandemic

New service delivery options are now available in Thunder Bay District

THUNDER BAY – With heightened concerns about mental health and addiction issues during the COVID-19 outbreak; local service providers are open and improving access to services and supports. Thunder Bay District Mental Health & Addictions Network represents 16 local service providers who are meeting regularly to ensure service continuity, assess changing community needs and develop new solutions.

“These are challenging times for everyone. The impacts of social isolation, combined with additional financial pressures, working at home and child care, are causing unprecedented impacts on people’s mental health and well-being. We want to assure the community that there are services and supports available to help,” says Nancy Chamberlain, Co-Chair of the Thunder Bay District Mental Health & Addictions Network.

In response to amplified needs, providers have diversified their service delivery options to ensure the continuation of services through telephone and virtual counselling. For those unable to access services virtually, several providers are continuing to offer in-person support based on a case-by-case assessment.

According to Thunder Bay District Mental Health & Addictions Network, common presenting issues include anxiety, stress, loneliness, depression, abuse and substance use. The Network is committed to ensuring access to services for existing clients, while also making services available for new clients who may be facing mental health and addiction challenges for the first time.

“Mental health services and supports are available for everyone. Whether you are a child, youth or an adult living in Thunder Bay or the region, no matter what your mental health history, and regardless of economic status, we are in this together. We will find the right solution to support your needs and well-being between our 16 member agencies,” says Diane Walker, Co-Chair of the Thunder Bay District Mental Health & Addictions Network.

Service providers from the Thunder Bay District encourage anyone who is struggling to reach out for help immediately. “If you need to talk, we are here and ready to listen. It’s as simple as phone call to any provider,” says Nancy Chamberlain.

To find information about available services visit any of the member agency websites or

In the event of an emergency, always call 911.  Crisis services, such as St. Joseph’s Care Group’s Balmoral Centre Withdrawal Management Services or Canadian Mental Health Association of Thunder Bay’s Crisis Response Service, are operating 24 hours per day, 7 days per week.

SOURCECommunity Submission
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