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THUNDER BAY – In order to improve mobility network performance, Tbaytel will be performing scheduled network upgrade maintenance to our MacKenzie cellular site starting the morning of July 24, 2018, until 5 p.m. on July 25, 2018.
During this time, Tbaytel mobility customers in the Shuniah area may experience service disruptions or outages to their Tbaytel HSPA mobility service, including voice calls, data usage, and texting, as well as regional high-speed Internet service.
Any customers experiencing issues with their Tbaytel mobility or regional high-speed Internet service outside of this maintenance window are encouraged to contact Tbaytel’s 24-hour technical support team at (807) 623-4400 or toll-free at 1-800-264-9501.