Thunder Bay Public Library Plans Phasing in of Service

Thunder Bay Public Library
Thunder Bay Public Library

THUNDER BAY – NEWS – The Thunder Bay Public Library has been planning for a phasing in of library service to the community.  We are taking a deliberately slow and safe approach for the health and safety of Library staff and the public.

There are seven phases in the plan. We are planning to move to phase five as of September 8, 2020.  In phase five, we will be offering no contact holds pick up and returns at all four library locations. We will also be offering free, no contact faxing, scanning, and photocopying at all four locations as well as battery recycling drop off.

A ‘hold’ is created when an item has been reserved for a specific library member at a specific library location. Holds can be placed online at www.tbpl.ca, or by phone at 345-8275.  A library card number and PIN is necessary to place a hold online.

Library members will receive an email or a phone call when an item they have on hold becomes available.  Holds can be picked up Monday through Friday, from 10 am to 4 pm.

We do not have a timeline for when we will move from phase five to phase six as this will depend on staff safety, building preparation, staff capacity and public safety.  Local health advice will also be factored into our decision making.

Library staff will continue to offer collections, services, and programs online during all seven phases on our website and social media.

Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL / website www.tbpl.ca  We will also issue regular updates to the media and the community as we move forward.

Updated FAQs and the Phased Service Plan are attached with this release to provide further detail and background.