Communications Centre handled 4,396 calls, including 1,896 to 911

THUNDER BAY — Local Crime Update — Thunder Bay Police Service officers responded to 901 calls for servicebetween February 22 and February 28, reflecting a steady week of frontline demand across road safety, public order, and community well-being incidents.

Over the same period, the Thunder Bay Police Service Communications Centre handled 4,396 calls, with 1,896 placed directly to 911—highlighting the volume of urgent and time-sensitive requests coming into dispatch.

Week at a glance: averages and pressure points

• Calls for service: 901 total (about 129 per day)

• Total calls to Communications: 4,396 (about 628 per day)

• 911 calls: 1,896 (about 271 per day, roughly 43% of all communications calls)

Police also released a snapshot of several call categories attended during the week. These listed categories total 366 calls, meaning the remaining calls for service involved other incident types not included in the breakdown.

Selected call types officers attended

• Motor Vehicle Collisions: 130

• Unwanted Persons: 105

• Mental Health Act: 39

• Intimate Partner Violence: 38

• Assaults: 22

• Family Disputes: 17

• Weapons Calls: 12

• Break and Enters: 3

Motor vehicle collisions and unwanted persons calls were the most common categories in the weekly snapshot, underscoring the mix of traffic-related incidents and public-order calls that can draw officers away from other priorities.

When to call 911 vs. non-emergency

Police continue to remind residents that 911 should be used for emergencies—situations involving immediate threats to life or safety, crimes in progress, or urgent medical crises. For non-urgent matters, calling the non-emergency line can help keep 911 available for time-critical situations.