Canada Post Updates Impact of COVID-19 on International Mail

Canada Post is changing business model to adapt to digital age
Canada Post says it is changing business model to adapt to digital age

Red alert: Canada Post is not accepting mail and parcels for these destinations due to a temporary service disruption

OTTAWA – The old adage that “Neither rain, nor snow.. will stop the mail”, didn’t consider COVID-19. Canada Post is operating across Canada as an essential service, delivering letters and packages.

However the Post Office advises that due to COVID-19 there are some countries that are no longer accepting mail.

United States of America

Mail and Parcels destined to all regions of the U.S.A. continue to be delivered. Changes to USPS operations and delivery processes to protect employees and the public from the spread of COVID-19 may impact delivery times.

International Destinations (excluding U.S.A.)

Postal services have been suspended to many international destinations at the request of the receiving Postal Operator or due to the lack of available transportation. The tables below indicate the following:

  • Service Available: Destinations to which Canada Post continues to accept letters and parcels. Only partial service may be available.
  • Service Suspended: Destinations to which Canada Post has suspended acceptance of all letters and parcels.

For destinations where service is still available, expect significant and unpredictable delays. Delays are the result of both limited air transportation and changes in the way Postal Operators deliver. Like Canada Post, many international Postal Operators have introduced changes to eliminate customer interactions at the door and support social & physical distancing. These changes may delay delivery and signature will not be available on some items.

**Our goal is to continue providing timely and reliable service. But in light of the current challenges, we have suspended the Money-back Guarantee for XpresspostTM-International and PriorityTM Worldwide service until further notice.

To see the full list of destinations in PDF, click here.

UPDATED LIST OF SERVICES

SERVICE AVAILABLE SERVICE SUSPENDED
AUSTRALIA AFGHANISTAN
AUSTRIA ALBANIA
BAHAMAS ALGERIA
BANGLADESH ANGOLA
BARBADOS ANGUILLA
BELARUS ANTIGUA AND BARBUDA
BELGIUM ARGENTINA
BULGARIA ARMENIA
CHINA PEO REP ARUBA
CROATIA ASCENSION
CURACAO AZERBAIJAN
CZECH REP BAHRAIN
DENMARK BELIZE
ETHIOPIA BENIN
FINLAND BERMUDA
FRANCE BHUTAN
GERMANY BOLIVIA
GREECE BOSNIA/HERZEGOV
GUATEMALA BOTSWANA
HOLY SEE BRAZIL
HONG KONG BRUNEI
HUNGARY BURKINA FASO
ICELAND BURUNDI
INDONESIA CAMBODIA
IRELAND CAMEROON
ITALY CAPE VERDE
JAMAICA CAYMAN ISLANDS
JAPAN CENTRAL AFR REP
JORDAN CHAD
KOREA SOUTH REP CHILE
LITHUANIA COLOMBIA
LUXEMBOURG COMOROS
MACAO CONGO
MEXICO CONGO, DEM REP
NETHERLANDS COOK ISLANDS
NEW ZEALAND COSTA RICA
NORWAY CUBA
PAKISTAN CYPRUS
POLAND DJIBOUTI
PORTUGAL DOMINICA
ROMANIA DOMINICAN REP
SERBIA DUTCH CARIBBEAN
SINGAPORE ECUADOR
SLOVAKIA EGYPT
SLOVENIA EL SALVADOR
SPAIN EQUAT GUINEA
ST PIERRE MIQ ERITREA
SWEDEN ESTONIA
SWITZERLAND FALKLAND ISLANDS
TAIWAN FAROE ISLANDS
THAILAND FIJI
UNITED KINGDOM FR POLYNESIA
VIETNAM FRENCH GUIANA
ZAMBIA GABON
GAMBIA
GEORGIA
GHANA
GIBRALTAR
GREENLAND
GRENADA
GUADELOUPE
GUINEA
GUINEA-BISSAU
GUYANA
HAITI
HONDURAS
INDIA
IRAN
IRAQ
ISRAEL
IVORY COAST
KAZAKHSTAN
KENYA
KIRIBATI
KOREA NORTH DEM REP
KOSOVO
KUWAIT
KYRGYZSTAN
LAO
LATVIA
LEBANON
LESOTHO
LIBERIA
LIBYA
LIECHTENSTEIN
MACEDONIA
MADAGASCAR
MALAWI
MALAYSIA
MALDIVES
MALI
MALTA
MARTINIQUE
MAURITANIA
MAURITIUS
MAYOTTE
MOLDOVA, REPUBLIC
MONACO
MONGOLIA
MONTENEGRO
MONTSERRAT
MOROCCO
MOZAMBIQUE
MYANMAR
NAMIBIA
NAURU
NEPAL
NEW CALEDONIA
NICARAGUA
NIGER
NIGERIA
NIUE
OMAN
PANAMA
PAPUA NEW GUINEA
PARAGUAY
PERU
PHILIPPINES
PITCAIRN
QATAR
REUNION
RUSSIA
RWANDA
SAINT HELENA
SAINT KITTS & NEVIS
SAINT LUCIA
SAINT MAARTEN
SAMOA
SAO TOME PRINCIPE
SAUDI ARABIA
SENEGAL
SEYCHELLES
SIERRA LEONE
SOLOMON IS
SOUTH AFRICA
SRI LANKA
ST VINCENT & GRENADINES
SUDAN
SURINAME
SWAZILAND
TAJIKISTAN
TANZANIA
TIMOR-LESTE
TOGO
TOKELAU
TONGA
TRINIDAD AND TOBAGO
TRISTAN DA CUNH
TUNISIA
TURKEY
TURKMENISTAN
TURKS & CAICOS
TUVALU
UGANDA
UKRAINE
UNITED ARAB EMR
URUGUAY
UZBEKISTAN
VANUATU
VENEZUELA
VIRGIN ISLANDS-BR
YEMEN
ZIMBABWE