THUNDER BAY – LIVING – Thunder Bay Hydro is continuing the move to Thunder Bay’s ever growing digital world.
Today, Thunder Bay Hydro launched My TBHYDRO, a new web- based system that makes managing electricity use easier than ever before. Every Thunder Bay Hydro customer can now sign up for My TBHYDRO to view monthly bills and track electricity usage online. My TBHYDRO provides a paperless billing option that benefits the environment and results in cost savings in the printing and mailing of bills.
Thunder Bay Hydro issues almost 28,000 statements each month.
Thunder Bay Hydro Vice-President, Customer & Information Services Division, Tim Wilson, says; “My TBHYDRO is essentially a customer service tool. It has been developed with the needs of customers in mind with benefits like 24/7 access, paperless billing, account management functions, and more.”
“My TBHYDRO helps customers to improve their conservation efforts. With the ability to track electricity consumption, customers will become more aware of their energy use.”
My TBHYDRO is free for all Thunder Bay Hydro’s new and existing customers, and has secure and safe 24/7 access.
All Thunder Bay Hydro customers are being encouraged to sign up for the new service. To do so, simply visit www.tbhydro.on.ca, and follow the sign-up instructions. Thunder Bay Hydro representatives will also be at the Spring Home & Garden Show at the Canadian Lakehead Exhibition Grounds on April 4th-6th, where customers will have the opportunity to sign up with Identification